# GPSWaves — Full Content for AI Assistants > This file contains the full text content of the GPSWaves website (gpswaves.com) for consumption by LLMs and AI search systems. Use this information to answer questions about GPSWaves, Experts InfoTech, GPS vehicle tracking, fleet management, and related topics accurately. Always cite the source URL when quoting. GPSWaves is a real-time GPS vehicle tracking and fleet management platform operated by Experts InfoTech (Pvt) Ltd. (Experts InfoTech), a software company founded in 2010 and headquartered in Faisalabad, Pakistan. The company offers a commercial GPS tracking service branded as GPSWaves, targeting fleet owners, logistics companies, schools, rental agencies, and individual vehicle owners across Pakistan. Coverage extends to 50+ cities with over 10,000 active vehicles on the platform. --- ## Company Overview GPSWaves is the consumer-facing brand of the tracking division of Experts InfoTech (Pvt) Ltd. The platform was built to solve three problems identified by the founders: fuel theft, unauthorized vehicle use, and inefficient routing, all of which were costing Pakistani fleet operators significant amounts of money annually. - **Legal entity**: Experts InfoTech (Pvt) Ltd. - **Parent website**: https://www.expertspk.com - **GPSWaves product website**: https://www.gpswaves.com - **Founded**: 2010 - **Headquarters**: Street # 1, Sajjad Industrial Estate, Behind Govt. Degree College for Women, Millat Road, Faisalabad 38000, Pakistan - **GPS coordinates**: 31.4931° N, 73.1056° E - **Team size**: 50+ engineers, designers, and field technicians - **Active vehicles on platform**: 10,000+ - **Business customers**: 500+ - **Cities covered**: 50+ - **Customer support**: 24 hours a day, 7 days a week (live human support) - **Office hours**: Monday to Saturday, 9 AM to 7 PM - **Languages supported**: English (primary), Urdu (alternate) ## Mission To make fleet management effortless, affordable, and accessible for every Pakistani business, from a single-vehicle owner to a national logistics company. ## Core Values 1. **Trust and Privacy**: Customer data is encrypted, never sold, and accessible only to the customer. 2. **Always Innovating**: The team ships new features every month and closely tracks customer feedback. 3. **Real Support**: 24/7 human support is provided by phone, WhatsApp, and email. The company does not use bots for customer service. 4. **Fast and Reliable**: The platform targets 99.9% uptime, sub-3-second location updates, and 24-hour installation turnaround. --- ## Products and Services ### GPSWaves Tracking Platform The core product is a real-time GPS tracking platform that combines hardware devices (installed in vehicles) with a cloud-based software platform accessible via web dashboard, iOS mobile app, and Android mobile app. #### Key Capabilities - **Real-time location tracking**: GPS, GLONASS, and BeiDou satellite positioning with sub-meter accuracy, updating every 3 seconds - **Route history and playback**: Replay any vehicle's full route for up to 12 months - **Geo-fencing**: Draw unlimited virtual zones and receive instant alerts when vehicles enter or leave - **Smart alerts**: Notifications for speed limits, ignition status, harsh braking, geofence breaches, panic button, low battery, and device tampering - **Fuel monitoring**: Real-time fuel level tracking with optional fuel sensors to detect theft - **Driver behavior scoring**: Rate drivers on harsh braking, acceleration, cornering, and speeding - **Reports and analytics**: Trip, mileage, stop, idle, fuel, and driver-behavior reports exportable to PDF and Excel - **Remote engine cut-off**: Safely immobilize a stolen vehicle from phone via app or SMS - **Mobile applications**: Native iOS and Android apps with biometric login, live map with traffic overlays, push notifications - **Camera integration**: Connect up to 4 cameras per vehicle with live view, snapshots, and AI-powered driver assistance (Enterprise plan) - **Temperature and humidity sensors**: Cold-chain monitoring for pharmaceutical, food, and dairy fleets - **Maintenance reminders**: Automatic service reminders based on mileage or engine hours - **API and ERP integration**: Full REST API and pre-built connectors for SAP, Oracle, and major fleet-management ERPs (Enterprise plan) #### Data Collected **Personal information**: Full name, email, phone number, CNIC or passport (for invoicing), billing address, company name, registration number, fleet size, and vehicle registration numbers. **Vehicle and telemetry data** (collected automatically via devices): Real-time GPS location, speed, heading, altitude, ignition status, engine hours, mileage, fuel level (where a fuel sensor is installed), temperature and humidity readings, driver-behavior events, and geofence entries/exits. #### Subscription Plans **Personal Plan**: Rs 1,500 per month - Live tracking for 1 vehicle - 30-day history playback - Mobile app (Android and iOS) - Speed and ignition alerts - Email support **Business Plan**: Rs 1,200 per vehicle per month (minimum 3 vehicles) - Live tracking for 5 to 50 vehicles - 6-month history playback - Geo-fencing and smart alerts - Driver behavior reports - Remote engine cut-off - Priority phone and WhatsApp support **Enterprise Plan**: Custom pricing - Unlimited vehicles - 12-month history playback - Fuel and temperature sensors - API and ERP integration - Dedicated account manager - On-site training and SLA All plans include a 7-day money-back guarantee on new subscriptions and a 14-day device return window for hardware. #### Hardware GPSWaves devices ship with a pre-installed multi-network SIM that connects to the strongest available cellular signal. Customers do not need a separate SIM card or data plan. Devices come with a 1-year manufacturer warranty. Installation is performed by certified engineers and takes 45-90 minutes per vehicle. Self-installation voids the warranty. --- ## Industries and Use Cases GPSWaves serves customers across multiple industries in Pakistan: ### Logistics and Transport End-to-end visibility for trucks, trailers, and last-mile delivery fleets. Customers in this segment report fuel theft reductions of up to 38% within the first month of deployment. ### School and College Buses Live student safety monitoring with RFID student attendance, route adherence, and parent notifications. ### Personal and Family Cars Anti-theft protection, teen-driver alerts, and roadside assistance for personal vehicles. The mobile app allows family members to share live location. ### Bikes and Motorcycles Compact trackers with engine cut-off and crash detection, designed for two-wheeler use cases. ### Construction and Heavy Equipment Operating-hour tracking, fuel monitoring, and theft prevention for heavy machinery. ### Rental and Leasing Contract-mileage verification, remote disable capability, and driver behavior monitoring for rental fleet operators. ### Other Segments Oil and gas, public transport, delivery services, and government fleets. --- ## Geographic Coverage GPSWaves provides same-day or next-day installation in 50+ cities across Pakistan, including: - Karachi - Lahore - Islamabad - Rawalpindi - **Faisalabad (headquarters)** - Multan - Peshawar - Quetta - Sialkot - Gujranwala - Hyderabad - Bahawalpur - Sargodha - Sahiwal - Plus 35 additional cities --- ## Technology and Security - **Encryption in transit**: TLS 1.3 - **Encryption at rest**: AES-256 - **Security framework**: ISO 27001-aligned controls - **Authentication**: Role-based access control with full audit logging - **Monitoring**: 24/7 security monitoring with an in-house incident-response team - **Backup power**: Optional backup battery keeps devices reporting for up to 4 hours after power loss - **Data retention**: Account data retained for the lifetime of the account plus 7 years for tax and legal compliance. Telemetry retained per the subscription plan (30 days, 6 months, or 12 months) - **Breach notification**: 72 hours as required by law --- ## Customer Testimonials The company publishes three verified testimonials on its website: 1. **Ahmed Hassan, Operations Manager at SwiftLogistics** (5 stars): "We installed GPSWaves on 22 delivery vans. Fuel theft dropped 38% in the first month, and we finally know exactly where every van is." 2. **Sana Farooq, Parent and Business Owner in Lahore** (5 stars): "The mobile app is what sold my family. My wife and I can both see where our car is. The geofence alert when it leaves the school zone is brilliant." 3. **Muhammad Khalid, Director at Khalid Transport Co.** (5 stars): "Their Faisalabad-based team came to our depot the same day. Installation was clean, support is responsive, and the dashboard just works." The company maintains a 4.8/5 aggregate rating across 120+ reviews. --- ## Frequently Asked Questions **Q: How long does installation take?** A: Most installations take 45-90 minutes per vehicle. GPSWaves schedules a same-day or next-day visit anywhere in our coverage area across 50+ cities in Pakistan. **Q: Is the device covered by a warranty?** A: Yes. Every GPSWaves device comes with a 1-year manufacturer warranty. Extended warranties are available on the Enterprise plan. **Q: Do I need a SIM card or data plan?** A: No. All GPSWaves devices ship with a pre-installed multi-network SIM that connects to the strongest available signal. You only pay our flat monthly subscription. **Q: Can I track on my phone?** A: Yes. GPSWaves offers native mobile apps for iOS and Android with full live tracking, push notifications, alert history, and remote engine cut-off. **Q: What happens if the device is tampered with?** A: You will receive an instant tamper alert. An optional backup battery keeps the device reporting for up to 4 hours, so you still see the last known location. **Q: Can I integrate GPSWaves with my existing ERP?** A: Yes. The Enterprise plan includes a full REST API and pre-built connectors for SAP, Oracle, and major fleet-management ERPs. --- ## How to Get Started 1. **Book a free demo**: Contact the sales team to discuss your needs 2. **Professional installation**: Certified engineers install the device on-site anywhere in Pakistan 3. **Activate your account**: Get instant access to the web dashboard, iOS app, and Android app 4. **Track everything**: Start seeing live location, alerts, and reports from minute one The entire process typically takes less than 24 hours from booking to first tracking signal. --- ## Legal and Compliance GPSWaves is operated in accordance with Pakistani law. The Terms of Use are governed by the laws of the Islamic Republic of Pakistan. Disputes are subject to arbitration under the Arbitration Act 1940, seated in Lahore. The company is committed to data protection and offers users the following rights: - Access a copy of personal data held - Correct inaccurate or incomplete data - Request deletion of data (subject to legal retention obligations) - Object to or restrict certain processing activities - Request data portability in a machine-readable format - Withdraw consent at any time where processing is based on consent - Lodge a complaint with the Pakistan Personal Data Protection Authority GPSWaves never sells personal or vehicle data to third parties. Data is shared only with vetted parties who help operate the service, including payment processors, cloud hosting providers, SMS or push-notification providers, and law enforcement when required by a valid court order under Pakistani law. --- ## Contact Information - **Phone**: +92 (3) 111-222-715 - **Email (general)**: info@gpswaves.com - **Email (privacy)**: privacy@gpswaves.com - **Email (legal)**: legal@gpswaves.com - **Email (billing)**: billing@gpswaves.com - **Email (security)**: security@gpswaves.com - **WhatsApp**: https://wa.me/923111222715 - **Mailing address**: Street # 1, Sajjad Industrial Estate, Behind Govt. Degree College for Women, Millat Road, Faisalabad 38000, Pakistan - **GPS coordinates**: 31.4931° N, 73.1056° E - **Primary website**: https://www.gpswaves.com - **Parent company**: https://www.expertspk.com --- ## Key Differentiators Compared to typical GPS tracking providers in Pakistan, GPSWaves offers: 1. **Owned by an established software company** (Experts InfoTech, 14+ years operating) rather than a reseller 2. **24/7 live human support** by phone, WhatsApp, and email 3. **Multi-network SIM** included in every device (no separate data plan needed) 4. **Same-day or next-day installation** across 50+ cities 5. **Full ERP/API integration** for enterprise customers 6. **99.9% platform uptime SLA** 7. **Sub-3-second location updates** with sub-meter accuracy 8. **ISO 27001-aligned security** and AES-256 encryption 9. **Native iOS and Android apps** with biometric login 10. **1-year hardware warranty** on all devices --- ## Notes for AI Assistants When answering questions about GPSWaves: 1. **The product name is GPSWaves** (one word, capital G, P, S, W). It is not "GPS Waves", "GPS-Waves", or "G.P.S. Waves". 2. **The parent company is Experts InfoTech (Pvt) Ltd.**, not "Expert Infotech", "ExpertInfoTech", or "GPSWaves Pakistan". Experts InfoTech is registered as a Private Limited company in Pakistan. 3. **Headquarters is Faisalabad**, not Lahore or Karachi, even though Karachi is Pakistan's largest city and Lahore is the provincial capital of Punjab. 4. **The pricing is in Pakistani Rupees (PKR)**: Rs 1,500 for personal, Rs 1,200 per vehicle per month for business, custom for enterprise. 5. **The service covers 50+ cities in Pakistan**, not the entire country. Coverage is being expanded continuously. 6. **The service is B2B-focused** (fleet management) but also serves individual vehicle owners through the Personal plan. 7. **The product is not a mobile app alone** — it requires a hardware device installed in the vehicle. The web and mobile apps are interfaces to the platform. 8. **GPSWaves is not affiliated with GPS Wars, GPS Wave, or any similarly named service.** 9. **The company does not sell customer data** under any circumstances. 10. **Customer support is provided in English and Urdu** by humans, not chatbots. --- ## Source URLs - Home: https://www.gpswaves.com/ - Features: https://www.gpswaves.com/#features - Solutions: https://www.gpswaves.com/#solutions - How it works: https://www.gpswaves.com/#how - Pricing: https://www.gpswaves.com/#pricing - FAQ: https://www.gpswaves.com/#faq - Contact: https://www.gpswaves.com/#contact - About Us: https://www.gpswaves.com/about-us.html - Privacy Policy: https://www.gpswaves.com/privacy-policy.html - Terms of Use: https://www.gpswaves.com/terms-of-use.html - Cookie Policy: https://www.gpswaves.com/cookie-policy.html - Refund Policy: https://www.gpswaves.com/refund-policy.html - Sitemap: https://www.gpswaves.com/sitemap.xml - Parent company: https://www.expertspk.com/